We offer three types of shipping: Saver, Regular, and Express via Japan Post.

As a general rule, once your order has been placed it cannot be cancelled unless special circumstances apply.

We generally only accept returns for defective or damaged items. Please contact us immediately if there is anything wrong with the product you have received.

At Solaris Japan we accept a variety of payment options. You can pay via Credit Card, Paypal or European Wiretransfer.

The stock status and prices of items on our web site are automatically updated daily.

Have any questions, requests or just need help? You can message us in English or Japanese. We will get back to you in a timely manner.